Carriers

 

Our consulting firm was originally set up to provide services to carriers.  We originally provided complex mathematical modelling.  The models were custom designed to solve specific problems that our clients faced.  So, we cost-optimised carrier’s networks, we resolved billing disputes between carriers, we sorted out orbit files, and we built billing systems for carriers that needed quick turn-arounds for products that they had designed but for which they had no billing mechanism.  The carriers that are our clients run the full range from switchless resellers to some of the largest carriers in the world.

Services we offer Carriers:

Marketing Advice

Communications Options has an interesting view on the telecommunications market because we view it from all angles. We consult to large, medium-sized and small end users of communications. But, at the same time we consult to carriers, telecommunications equipment manufacturers, regulators and telecommunications entrepreneurs. So we can advise providers with the knowledge of what’s important to users and we can tell users what is available from providers. Read more…

Process Re-engineering

Communications Options has provided process re-engineering consulting to carriers that have internal departments that are underperforming. Read more…

Regulatory Consulting 

Communications Options has a long history of regulatory consulting assignments. We advised one carrier of the regulatory requirements for establishing sharing groups within their largest client base, and for another the regulatory procedures involved in setting up a border crossing for their fibre optic network. Read more…

Billing

Communications Options has provided billing solutions for some of the largest telecommunications carriers in the world. We create customised billing services and we operate them on behalf of clients, and to date we have provided these services to more than 125 customers around the world including IBM, AT&T and WorldCom. Most of our clients are carriers that have a specialised need for customised billing for new services that they want to quickly bring to market. Read more…

Contract Executives

Our senior consultants are available to fill executive contract positions in fields in which they are expert. Read more…

Contract Negotiations

Communications Options has the ability to do a far better job of negotiating the financial aspects of contracts for corporate users with telecommunications carriers, than the user can do on its own. There are three major reasons for this. Read more…

Disaster Recovery Planning & Business Continuity

Most large users of telecommunications have disaster recovery locations so that they can relocate employees in the event that a physical calamity or threat precludes the use of their normal location. Read more…

Dispute Resolution

Communications Options has offered a dispute resolution service between carriers and end users since we opened our doors as a consulting firm. We also offer a dispute resolution service for carriers. Read more…

Diversity Planning

Communications Options consultants are experts at designing networks that are protected from failure by the incorporation of engineered diverse paths. There are at least five types of network diversity. An insufficient amount of any of the five types of diversity can put a company at risk of catastrophic failure in its telecommunications network. Read more…

Homeworking

In the last thirty years, with the advent of mobile telephony and the growth of high speed Internet, homeworking has become an effective way for companies to reduce overheads and accommodate flexible working arrangements for staff. Our consultants have considerable experience in assisting companies to implement homeworking programmes that effectively utilise telecommunications technology to enhance productivity while ensuring that the companies’ data is kept secure. Read more…

Network Optimisations

A Network Optimisation study analyses every aspect of a client’s telecommunications usage and expenditure, in order to ensure that its telecommunications are optimally configured to meet its business requirements. We have completed more than 2,000 of these studies for large and multinational corporations around the world. Read more…

Procurement

…it is necessary not only to have centralised telecommunications planning and strategy, but also to have a centralised telecommunications procurement function. Read more…

Project Management

Communications Options provides project management services for our clients ranging from relatively straight-forward implementations of new telecommunications systems, to large international telecommunications infrastructure projects. Read more…

Training

We have taught several courses on advanced network design, and we also conduct training courses for new telecommunications systems as we implement them for clients. To date, our consultants have trained tens of thousands of clients’ employees on new telecommunications systems. Read more…

Billing Audits

Communications Options provides a service for our clients wherein we audit telecommunications bills. There are often opportunities to save significant amounts of money for clients with this service. Read more…

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Contact Us Today

To learn more about what we can do for you, call us on +44 203 586 4266.